Not sure which one you've got?
Rising, penetrating and condensation look similar and need completely different fixes. Jack will tell you which it is, free.
Strip it back. Do it once.
We take the covering off, replace anything rotten and insulate to current regs before the new system goes down.
Cracked render, stained walls
A flexible coating bridges hairline cracks and sheds water while letting the wall breathe. Ten to fifteen year finishes.
Jack, William and a small team
The person who quotes your job runs it, and answers the phone afterwards. Employed teams, £5m public liability.
Meet the teamTide marks, blown plaster, black mould, a flat roof that's given up. Jack and William find what's actually causing it, and put it in writing before you spend a penny.
Real jobs from around Gravesend and North Kent. Drag the line across, or leave it running.
Photographs are our own work · Client permission on file
Most firms do one or the other. Water doesn't care about the difference — a leaking flat roof and a failed damp course produce the same wet wall. We survey the whole building, so you don't end up paying twice to fix the same stain.
Rising damp, penetrating damp, salt-contaminated plaster and wet cellars. We inject a new chemical damp proof course using the SecoMUR system, then re-plaster with a salt-inhibiting render so the stain never comes back through.
Flat roofs are most of what we do, and we work with any system — torch-on, GRP or EPDM. We strip back to the deck, replace anything rotten and insulate to current regs before the new covering goes down. Pitched roofs too: tile, slate, repairs and full re-roofs.
A flexible coating bridges hairline cracks and sheds water while still letting the wall breathe. Cork spray render adds an insulating layer on top — useful on solid-wall properties that can't take cavity insulation.
Cellars and basements sit below the water table, so they need a waterproofing system rather than a damp treatment. We tank the walls and floor to give you a dry, usable room instead of a space you keep the bikes in.
Aqua Guard is Jack, William and a small employed team. The person who quotes your job is the person who runs it — and the person you ring if something isn't right afterwards.
Does the survey and the diagnosis, then prices the work and runs everything around it — scaffold, electrician, skips, the lot. Customers consistently say he explains the problem without the jargon.
On the tools for the work itself — injection, damp proof plastering, tanking and roofing. The same face on site from the first day through to handover.
Damp gets misdiagnosed constantly. A new damp course won't help if the real problem is a blocked gutter — and you'll have paid for it anyway.
So we survey first, and we tell you what we find even when the answer costs us the job.
Form, phone or a WhatsApp photo. A single clear picture often tells us a lot before we set off.
Free and on site. Meter readings inside, ground levels, gutters and drainage outside.
What's causing it, what needs doing — and what doesn't. Including if the answer is "clear your gutter".
One itemised figure. It doesn't move unless the scope changes, and we tell you before it does.
Our own team, clean site, rubbish taken away. Guarantee paperwork handed over at the end.
Don't strip the wallpaper, don't paint over it, don't panic. Take a clear photo of what you're looking at and send it across. Jack looks at it personally and tells you honestly what it's likely to be and what to do next — free, with nothing to book.
Or ring 01474 612 066 — we'll talk you through what to look for.
Twenty miles out of Gravesend takes in most of North Kent, South East London and — straight across the river — South Essex. We survey daily inside that ring and travel further for larger jobs.
Every area has its own page with the local housing stock, the damp problems that come with it, and how quickly we can get to you.
Four sectors out of Gravesend. Rings mark 10, 20 and 30 miles.
Jack is named again and again in these — which is the point. The person who quotes your job is the person who turns up to do it.
Front and back of the house completely revamped. Quoting was quick and detailed, and we kept working through it until everything was covered. Jack sorted the scaffold, the electrician, the gutters and the fascias.
Really pleased with everything Jack and the team did at my home. The few things that cropped up were sorted quickly, and nothing has come back even after all the heavy rain.
Professional and knowledgeable from start to finish. They turned up when they said they would, cleared up after themselves and explained everything in plain terms. The house is in noticeably better condition.
Very pleased with the work. Every issue we had has been sorted out. Happy to recommend them.
Polite team and a fair quote. The surveyor spotted the problem straight away, and they fitted us in quickly because we had a carpet fitter booked. Pleasant experience all round.
Very happy with the service from Jack and the team. Reliable and friendly, and they left everything clean and tidy.
Jack arrived on time to quote and explained the problem without the jargon, so we understood what needed doing. The team worked efficiently and took all the rubbish away.
Really happy with the work. They left the property clean and tidy.
Reviews shown are from live Google, Checkatrade, TrustATrader and Yell profiles · Hover to pause
Tell us what you're seeing. The more detail, the better prepared Jack is when he arrives — and the faster you get a straight answer.
No fee, no obligation. We'll tell you what's causing it either way.
